Legal Info

On the Double ®Debonairs-Pizza-BBQ-Steak-Promotion-FAQs-24Jan2019-(002).pdf

  • T&Cs apply.
  • On the Double® offer includes two large (30cm) pizzas from the following flavour selection only: BBQ Bacon or Macon, Creamy Chicken, Pepperoni & Olive, Seasonal Veg, Spicy Chicken or Sweet & Sour Rib.
  • Pizzas not sold individually.
  • No substitutes on products offered.
  • Visuals for descriptive purposes only and size and appearance may vary.
  • Product contains egg and olives may contain pips.
  • All our pizzas include our special blend of tomato and herb pizza sauce and mozzarella cheese and are made with the Original Debonairs Pizza base.
  • Visit for nutritional information. © Famous Brands Management Co. (Pty) Ltd. 2019.

Online Only deals

Made to share

  • While stocks last.
  • Available only to online purchases using or the Debonairs Pizza app (Android and IOS).
  • Not redeemable in-store.
  • Offer is only on our medium (23 cm) Pizzas excluding the Margarita 23 cm
  • Free Delivery conditions apply.
  • See for nutritional information.

Debonairs Pizza – BBQ Steak Promotional Campaign

  1. Terms and Conditions
    1. All persons (“Participants”) entering the Debonairs Pizza – BBQ Steak Campaign  (“Promotion”) agree that the promotion rules as set out in these terms and conditions (“Terms and Conditions”) are binding to them.
    2. The promoter of the campaign is Debonairs Pizza Limited (“the Promoter”).
    3. TLC Marketing Worldwide PTY (LTD) (registration number: 2010/011691/07), a private company duly incorporated in accordance with the laws of the Republic of South Africa with its registered address at 1st Floor, Block F, 150 Linden Road, Strathavon, Sandton, 2196 (“TLC”), is the agent of the Promoter for this Promotion.
    4. Only persons who are 18 years or older and are resident within the Republic of South Africa may participate in this promotion.
    5. Directors, and agents of the promoter, their immediate families, life partners, business associates, any advertising agencies of the promoter, their printers, their marketing suppliers and their family members and any person directly involved with the deriving, production, management or marketing of this promotion are not eligible to participate in or enter this promotion.
    6. This Promotion offer runs from 29 January 2019 to 25 March 2019 and the last redemption date will be 30 March 2019 after which date the promotion will automatically lapse.
  1. Entry Process


  1. To participate or enter the Promotion, Participants must purchase a BBQ Steak Triple Decker Pizza and follow the instructions on the promotional pack to receive their reward.
  1. Nature of the Reward Services
  1. These terms and conditions are applicable to:
      1. The Participants qualifying criteria;
      2. The terms and conditions applicable to the qualifying account or service;
      3. The Rewards Services (“Rewards”) which are sourced from third parties; and
      4. Each reward redeemable during the subsistence of this Promotion.


  1. By entering or participating and/or redeeming the reward(s) in this Promotion, you agree to be bound by these terms and conditions.
  1. All reward vouchers are valid for 1 month from date of receipt by Participants.

Each Participant hereby gives consent to the Promoter to process their personal information to third parties for the purposes of this Promotion.

The qualifying participants will be entitled to the following reward(s):

To redeem call 087 150 1895

 Johannesburg, Pretoria, Midrand, Heidelberg, OR Tambo airport, Boksburg, Edenvale, Benoni, Durban, South Coast (Amanzimtoti – Margate), Ulundi, Newcastle, Ladysmith, PMB, Harrismith, Nqutu, Mokopane, Polokwane, Harare, Bulawayo, Mutare, Francistown.


To redeem please visit

To redeem visit any Edgars Store nationwide

To redeem visit any NuMetro outlet from the list below

• To redeem the free Movie ticket, follow the prompts on the USSD or Micro site, a voucher pin will be sent via SMS to you and then you will need to visit your nearest NuMetro cinema to claim your Movie tickets. The movie ticket code received is for 1 free movie ticket.

• Tickets can be booked at any of the below listed NuMetro Cinemas Nationwide (with the exclusion of Hyde Park, Park View, Bedford, Woodlands and VIP viewing Cinema). Participating outlets are:


  1. Reward Services
    • R150 TravelStart Voucher
    • R50 Bus Ticket
    • 1x Free NuMetro Movie Ticket
    • R50 off R250 spend Edgars Voucher
    1. How to claim your reward
      1. Participants who meet the qualifying criteria will receive a peel and reveal sticker containing a unique code as well as a USSD string *120*6269# and microsite to claim their reward.
      2. The participant will be required to either follow the USSD journey or the Micro site journey to enter their unique code and some personal information before they can select their reward.
      3. Once the Participant has successfully validated, he/she will be required to enter his/her contact information and confirm consent for marketing from Debonairs Pizza.
      4. The Participant will select the reward of their choice from the reward list displayed.
      5. The chosen reward and redemption instructions will be sent to the Participant via SMS.
    1. Reward Partner Terms and Conditions
    1. Intercity Bus Ticket
    • The regions/areas that your coaches travel to:
    • Terms and conditions -
    • Participants must book in advance.
    • Once the ticket has been purchase, the normal company terms and conditions will apply.
    • Booking process – call in customer care (087 150 1895) or walk into any of our offices. Quote / produce reference number of the voucher. If calling in, an EFT or direct deposit will be required or cash payment at our offices.
    1. TravelStart Voucher
    • This voucher can only be used on TravelStart for domestic flight bookings made online.
    • These are valid for 1 month from point of receipt to the consumer.
    • The voucher cannot be redeemed for cash value.
    • Any amount of the voucher not redeemed on booking may be forfeited.
    • The voucher code is case sensitive.
    • First, select Payment method before attempting to insert the voucher code.
    • Voucher cannot be used against current special offers and promotional offers.
    • Please note that Travelstart T&C apply: visit for a full set of terms and conditions.
    1. Edgars
    • Vouchers are valid for 30 days from receipt.
    • Vouchers are valid in South Africa only.
    • Vouchers may not be used together with any promotion, sale or special offer.
    • Valid against regular priced merchandise only.
    • Vouchers cannot be used to purchase airtime, data, gift cards, cosmetics or to pay your account.
    • Vouchers cannot be used to purchase cellular products (handsets) Laptops, Printers, Digital Devices, Gaming Consoles, Software or Gaming Accessories.
    • Physical or sms vouchers must be produced in store to qualify.
    • Vouchers are not valid for online purchases.
    • Only one voucher may be redeemed per transaction.
    • Vouchers may only be redeemed once.
    • No change will be given against any discount vouchers.
    • Vouchers cannot be exchanged for cash equivalent
    • Vouchers may not be used on returned items
    • Vouchers are in English to facilitate ease of use at tills.
    • You will require a Thank U card in order to redeem this offer. Activation of new cards   available to cash and credit customers in store.
    1. Nu Metro
      • To redeem the free Movie ticket, follow the prompts on the USSD or Micro site, a voucher pin will be sent via SMS to you and then you will need to visit your nearest NuMetro cinema to claim your Movie tickets. The movie ticket code received is for 1 free movie ticket.
      • Tickets can be booked at any of the below listed NuMetro Cinemas Nationwide (with the exclusion of Hyde Park, Park View, Bedford, Woodlands and VIP viewing Cinema). Participating outlets are:
      1. General
        • All REWARDS are only redeemable in South Africa.
        • TLC partners’ terms and conditions apply to each REWARD.
        • The REWARDS are strictly subject to the availability of the participating TLC partner
        • REWARDS cannot be redeemed for cash in part or whole and are non-refundable and non-exchangeable.
        • Should the REWARD not be utilised for whatever reason, it will be forfeited. No negotiations will be entered into.
        • All participants indemnify the promoter, their advertising agencies, advisors, suppliers, nominated agents and dealers against any and all claims arising however including willful misconduct, negligent act or omission from their participation in the promotion.
        • The promoter, its advertising agencies, advisors, suppliers, nominated agents and dealers accept no responsibility and will not in any circumstances be responsible or liable to compensate any participants, or accept any liability for:
          • any inability by a participant to correctly use or non-use of the TLC benefits; or
          • The lack of quality of rewards or any other aspect of any service, which is or should be provided at any venue(s), nor will any of them be liable for any personal loss or injury occurring at any venue(s).
        • The promoter, it advertising agencies, advisors, suppliers, nominated agents and dealers are not responsible for any REWARD misrepresentation (written or verbal) on warranties made by anyone/group.
        • The promoter, its associate companies, agents, contractors, sponsors and distributors do not guarantee the quality and/or availability of the services/rewards offered by the TLC partners and assume no liability whether direct or indirect loss or damage arising from a participants participation in the promotion, or of any loss howsoever arising.
        • The promoter and/or its agent shall at any time have the discretion to alter or terminate any aspect of this REWARDS Promotion.
        • If the promoter is required by the Minister of Trade and Industry or the National Lotteries Board to alter any aspect of this promotion or to terminate the promotion as a result of changes in legislation, the promoter will have the right to terminate this promotion with immediate effect and without notice of such termination. In such event, all participants hereby waive any rights which they may have against the promoter, its agents, contractor and/or employees.
        • The Promoter and/or its agent reserves the right to vary these terms should the need arise.  
      1. Exclusions and other important terms
        1. Nothing in these Terms and Conditions is intended to, or must be understood to, unlawfully restrict, limit or avoid any rights or obligations, as the case may be, created for either you or the Promoter and it’s agent in terms of the Consumer Protection Act, 68 of 2008 ("CPA").
        2. You access the REWARDS entirely at your own risk. By reading and accepting these Terms and Conditions,  you  give consent to these risks and hereby indemnify and hold harmless the promoter, their directors, employees and agents of any and all liability pertaining to any damage, cost, injuries and losses of whatever nature sustained as a result of your redemption of the benefits and related events and activities, save where such damage, cost, injuries and losses are sustained as a result of the gross negligence or willful misconduct of any of the indemnified parties.
        3. The Promoter and/or its agent reserves the right to terminate the benefits at any time. In the event of such termination, you agree to waive any rights that you may have in terms of the benefits and acknowledge that you will have no recourse against the promoter and/or TLC Marketing Worldwide, its advertising agencies, advisers, suppliers and nominated agents.
        4. By accessing these REWARDS in accordance with its terms, you acknowledge that the REWARD will be managed in accordance with the provisions of the CPA.  You undertake to expeditiously do all things necessary to enable TLC Marketing Worldwide to comply with their obligations under the CPA including, but not limited to providing such personal information as may be required in order to facilitate handing over the REWARD.
        5. Any queries in this regard and a copy of these Terms and Conditions can be obtained by emailing us on or call 0116767770. Operating hours are from Monday to Friday 08:30 – 4:30pm, excluding weekends and Public Holidays.
        6. These Terms and Conditions shall be governed by the laws of the Republic of South Africa.

To redeem visit any NuMetro outlet from the list below


o Clearwater
o Emperors Palace
o Key West
o Trade Route
o The Glen
o Menlyn
o Westgate
Free State:
o Loch Logan
o Welkom

Kwa Zulu Natal:
o Galleria
o The Pavilion
o Balito
o Cornubia
Western Cape:
o Canal Walk
o GrandWest
o V&A
o Worcester
Eastern Cape :
o Boardwalk
o Walmer Park

Visit for full Terms and Conditions.


To See our full Questions and Answers regarding this campaign, please Click Here


Debonairs Pizza Website Terms of Use Agreement

1. Website Terms of Use

2. Updating of these Terms

3. Supplier of Goods or Services Details

4. Goods and Services

5. Payment

6. Registration

7. Cancellation and Opting Out

8. Complaints

9. Intellectual Property Rights

10. Limited License to Users

11. Limitation of liability

12. Privacy, Access To and Use of Information

13. Privacy - Casual Surfing

14. Privacy - Unsolicited information

15. Privacy - Solicited Information the User Gives to Debonairs Pizza

16. Privacy - Promotional Information

17. Privacy - Business Transfers

18. Privacy - Lawful Purposes

19. Privacy - Storage

20. Privacy - Interception

21. General